SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability

Added to KEV
2024-08-15
Federal due date
2024-09-05
Vendor
SolarWinds
Product
Web Help Desk
EPSS
99.2th percentile (score 0.815, as of 2026-06-08)
NVD CVSS v3.1
Ransomware use
Unknown
Upstream
https://nvd.nist.gov/vuln/detail/CVE-2024-28986

CISA short description

SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.

Required action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

EPSS percentile is the FIRST.org exploit-probability ranking as of the date noted above; it moves daily. CVSS reflects NVD's analysis at time of publication.