SolarWinds Web Help Desk Hardcoded Credential Vulnerability

Added to KEV
2024-10-15
Federal due date
2024-11-05
Vendor
SolarWinds
Product
Web Help Desk
EPSS
99.9th percentile (score 0.943, as of 2026-06-08)
NVD CVSS v3.1
Ransomware use
Unknown
Upstream
https://nvd.nist.gov/vuln/detail/CVE-2024-28987

CISA short description

SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.

Required action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

EPSS percentile is the FIRST.org exploit-probability ranking as of the date noted above; it moves daily. CVSS reflects NVD's analysis at time of publication.