April 24, 2026 · Applied Cybernetics Group
CVE-2024-57728 — SimpleHelp SimpleHelp
known ransomware use
SimpleHelp Path Traversal Vulnerability
- Added to KEV
2026-04-24- Federal due date
2026-05-08- Vendor
- SimpleHelp
- Product
- SimpleHelp
- EPSS
- 98.1th percentile (score 0.541, as of
2026-06-08) - NVD CVSS v3.1
- —
- Ransomware use
- Known
- Upstream
- https://nvd.nist.gov/vuln/detail/CVE-2024-57728
CISA short description
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.